FAQ

MAIN QUESTIONS


What is the main activity of your company?

The main activity of our company is online investing, Forex and cryptocurrencies trading by specialists to get a percentage for it.

OJO Invest is not HYIP. OJO Invest is designed to stand for long terms, while other programs claim high profits but the main goal is to steel your money and vanish.

Who can become an investor?

Our investor can become a resident of any country that has reached the age of majority.

What payment systems do you work with?

At the moment, payment systems are available for investment: Perfect Money and Payeer. You can use Payeer to deposit through major cryptocurrencies as Bitcoin, Litecoin, Ethereum, Dash, Bitcoin Cash and Dogecoin.


In what currency are internal transactions carried out in the system?

All internal transactions are made in USD. Deposits and payments in cryptocurrencies are converted into USD at a dynamic average rate.



ACCOUNT QUESTIONS


How many accounts can one user create?

One user is allowed to have only one account in our platform. 

If we find that one investor has created more than one account, all accounts can be frozen.


How to create an account?

Click on "Create account" button, fill in all the required fields, click on "register" button.


Do I need to create an account to start investing?

To start investing a personal account is required.


What if I forgot my password?

Click on "Login" button then "Rest" button, enter your email address and you will receive an email message with further instructions. 

If for any reason you could not recover your password, please contact our support team.


How to change the personal information of my account?

Log in to your account and go to the Profile page.



INVESTMENT QUESTIONS


How to make a deposit?

In your Dashboard, chose any of our Investment Plans, enter the deposit amount and click "Invest" button.


How fast is the deposit credited to my account?

Deposits made via Perfect Money and Payeer are credited instantly.


How many active deposits can one investor have?

We have no limits on the number of deposits, you can have as many active deposits as you wish.


Is there any commission charged when making a deposit?

We do not have any commissions for making a deposit.


Can investor make a deposit from account balance?

No, but Later we may add this feature. 


Where can I see my active deposits?

You can view your active deposits in the "Investments" section in your dashboard.


Where accrued interest on the deposit?

Deposit interest is accrued in the "Investments" section in your dashboard.


Does the deposit body return at the end of the investment period?

No. In all investment plans presented by us, the body of the deposit is included in equal installments in daily accruals in equal parts. Thus, with the latest accrual on the investment plan, you get the last part of your deposit.



WITHDRAWAL QUESTIONS

How fast are withdrawal requests processed?

All withdrawal requests are processed manually within maximum 48 hours in order to prevent fraud and hack activities.


What is the minimum amount to withdraw?

You can see the minimum withdrawal amount in each investment plan details.


How to withdraw funds from an account balance to my e-wallet?
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Log in to your account, Click on "Withdrawals" button, select the payment system, enter the amount you want to withdraw and click "withdraw".


Do you have a withdrawal fee?
 
Yes we do have. Withdrawal fee is 4%.


Do you have any limits on withdrawals?

We have no limits on withdrawal.


How many withdrawal requests per day can I make?

You can create as many withdrawal requests daily as you want. 

Just make sure that each of the withdrawal requests is greater than or equal to the minimum amount allowed for withdrawal.



AFFILIATE PROGRAM


Do you have an affiliate program?

Yes, we have affiliate program: We offer 5% of the amount of the referral deposit.


Who can participate in the affiliate program?

Any registered user can participate in the affiliate program.


Do I need a personal deposit to be able to receive reward for the affiliate program?

To receive reward for the affiliate program personal deposit is not required.


When and where is the partnership reward charged?

Affiliate reward is charged to your account balance instantly 

when referral make deposit and available for withdrawal to the payment system with which referral made the deposit.


Where can I find my referral link?

You can find your referral link at affiliate program section.Copy and promote it. 


Regards